FAQ

Are we the ones who ship the Balikbayan boxes?

Yes. Aussie BalikBayan Boxes is responsible for the picking up and dropping off your balikbayan boxes and delivering those pasalubongs and gifts to your loved ones back home.


Are the shipping rates the same?

No, every shipping rate varies per BalikBayan box which includes weight, products declared and freight charges per area. Please ensure you declare every item and use our social media Facebook for further information about potential freight charges.

https://www.facebook.com/share/p/1FGXaoLLj6/

Image Source : Aussie BalikBayan Boxes Facebook page


When will my shipment arrive in the Philippines?

We will be updating our customers through announcements made on our website and our social media Facebook. We suggest following our Facebook and keep an eye out for webisite for further future announcements.

FACEBOOK LINK BELOW

https://www.facebook.com/ABBBAussieBalikBayanBoxesFreightForwarder


What if it’s my first time packing a Balikbayan box?

If you are unsure of what you can or can’t pack, please READ the terms and conditions section located on the back of Bill of Lading or at the bottom of our website.

If you had any questions or doubts, please contact us via email and we will get back to you within our office hours as soon as possible. To avoid any delays, we suggest sending an email as soon as possible prior the Collection days.